Description:
The New Jersey State Long-Term Care Ombudsman (LTCO) advocates for residents by investigating allegations of abuse, neglect, exploitation, crime and serious bodily injury of individuals living in a long-term care facility. If you (or someone you know) lives in a long-term care facility and has a problem or concern, please contact us.
The LTCO investigates, resolves and/or refers complaints to the appropriate agency. By law, callers may remain anonymous and our case files are closed to the public. NOTE: The LTCO is not a first response agency. If a resident of a long-term care facility is at risk of immediate harm, or has been severely injured, please call 911 or the local police department immediately. The types of facilities or programs that are within the jurisdiction of the State Long Term Care Ombudsman include:
-Adult family care homes
-Assisted living facilities, residences, and programs
-Class "C" and "D" boarding homes.
-Comprehensive personal care homes
-Comprehensive rehabilitation hospitals and separately licensed comprehensive rehabilitation units within general acute care hospitals
-Developmental centers
-Intermediate care facilities
-Long-term acute care hospitals
-Nursing homes
-Psychiatric hospitals
-Residential healthcare facilities
-Social day care centers for the elderly and adult medical day care centers
-Special hospitals
-The independent living section of continuing care retirement communities
-Veterans' hospitals